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information, advice, guidance and learning materials in community languages

Leicester City PALS

Service Offered

Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. Part of a national network of Patient Advice and Liaison Services (PALS).

Target Group

General public.

Languages

Gujarati, Hindi, Punjabi, Somali, Turkish, Urdu and BSL.

Area Served

Leicester City.

Contact details

Phone
0116 295 7804
Fax
0116 295 7806
Email
[email protected]
Address
Leics City West and Eastern Leics PCTs
3rd Floor, Enkalon House
92 Regent Road
Leicester
LE1 7PE

Opening Hours

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Weekends