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Local Government Ombudsman - London

Service Offered

Local Government Ombudsman service. Investigates complaints about maladministration causing injustice to individuals. Investigates complaints about local authorities and other authorities covering issues including education, housing, planning, social services. A list of authorities covered can be found on the website. Advice Line provides information and advice on making a complaint.

Target Group

Users of local authority services in the areas listed. (NB not Harrow or Tower Hamlets)

Languages

Leaflets in Arabic, Bengali, Chinese, Greek, Gujarati, Hindi, Punjabi, Turkish, Urdu and Vietnamese.

Area Served

North London, Essex, Kent, Surrey, Sussex, Berks, Bucks, Herts, Suffolk, Coventry.

Contact details

Phone
0845 602 1983 National Advice Line
Fax
020 7217 4621
Email
[email protected]
Website
www.lgo.org.uk
Address
10th Floor
Millbank Tower
Millbank
London
SW1P 4QP

Opening Hours

Monday
9am - 4.45pm Advice Line
Tuesday
9am - 4.45pm Advice Line
Wednesday
9am - 4.45pm Advice Line
Thursday
9am - 4.45pm Advice Line
Friday
9am - 4.45pm Advice Line
Weekends