South Stoke PCT PALS
Service Offered
Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. A network of PALS covers all NHS & Primary Care Trusts.
Target Group
General public.
Languages
Arabic, Bengali, Kurdish, Punjabi, Urdu and access to interpreters. Leaflets in Braille and on tape.
Area Served
South Stoke.
Contact details
- Phone
- 01782 298196
- Fax
- 01782 298298
- Website
- www.southstokepct.nhs.uk
- Address
-
Heron House
120 Grove Road
Stoke-on-Trent
ST4 4LX
Opening Hours
- Monday
- 9am - 5pm
- Tuesday
- 9am - 5pm
- Wednesday
- 9am - 5pm
- Thursday
- 9am - 5pm
- Friday
- 9am - 5pm
- Weekends