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information, advice, guidance and learning materials in community languages

City and Hackney Teaching Primary Care Trust PALS

Service Offered

Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. A network of PALS covers all NHS and Primary Care Trusts.

Target Group

Patients, their families and carers.

Languages

Spanish, Turkish and Language Line.

Area Served

City of London and Hackney boroughs.

Contact details

Phone
0800 923 0107
Fax
020 7739 8455
Email
[email protected]
Website
www.chpct.nhs.uk
Address
St. Leonards Hospital
Nuttall Street
London
N1 5LZ

Opening Hours

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Weekends