West Midlands ICAS
Service Offered
Independent Complaints Advocacy Services (ICAS) advise people who wish to pursue complaints about the NHS (hospitals, GPs, health centres, ambulance services, dentists, opticians, pharmacists). Advocacy service to help complainants voice their concerns and use the complaints system. Home visits can be arranged.
Target Group
Patients, their families and carers.
Languages
Leaflets in Arabic, Turkish, Chinese, Urdu, Hindi.
Area Served
Herefordshire, Staffs, W Midlands, Worcestershire, Shropshire, Warwickshire.
Contact details
- Phone
- 0845 120 3748 Helpline
- Fax
- 0121 687 5340
- [email protected]
- Address
-
c/o CAB, 169 Churchill Parade
Birchfield Road
Handsworth
Birmingham
B19 1LL
Opening Hours
- Monday
- 9am - 5pm Helpline
- Tuesday
- 9am - 5pm Helpline
- Wednesday
- 9am - 5pm Helpline
- Thursday
- 9am - 5pm Helpline
- Friday
- 9am - 4.30pm Helpline
- Weekends