South Stoke PCT PALS

Service Offered

Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. A network of PALS covers all NHS & Primary Care Trusts.

Target Group

General public.

Languages

Arabic, Bengali, Kurdish, Punjabi, Urdu and access to interpreters. Leaflets in Braille and on tape.

Area Served

South Stoke.

Contact details

Phone

01782 298196

Fax

01782 298298

Website

www.southstokepct.nhs.uk

Address

Heron House
120 Grove Road
Stoke-on-Trent
ST4 4LX

Opening Hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

Weekends