South Stoke PCT PALS

Service Offered

Information and advice on local NHS services for patients, their families and carers. Support in resolving questions or concerns about NHS treatment and in using the NHS complaints procedure. Referrals to Independent Complaints Advocacy Services (ICAS). Signposting to other local or national support agencies. A network of PALS covers all NHS & Primary Care Trusts.

Target Group

General public.

Languages

Arabic, Bengali, Dari, Kurdish, Pashto, Punjabi, Urdu and access to interpreters.

Area Served

South Stoke.

Contact details

Phone: 01782 298196
Fax: 01782 298298
Website: www.southstokepct.nhs.uk
Address: Heron House
120 Grove Road
Fenton
Stoke on Trent
ST4 4LX

Opening Hours

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Weekends